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2026 Gartner® Magic Quadrant™ for Customer Identity and Access Management
Gartner® has recognized Thales as a Challenger in the “Magic Quadrant™ for Customer Identity and Access Management, October 2026.”
Gartner defines customer identity and access management (CIAM) as tools that provide features and functions to enable secure and frictionless access for key constituencies and use cases, including customers, partners and machine identities. These identities include AI and can exist across all constituency groups.
According to the report, CIAM vendors differentiate themselves through capabilities that support human users, machines such as AI agents, and complex customer and partner identity requirements. This Magic Quadrant evaluates 11 vendors to help cybersecurity leaders find the best fit for their CIAM requirements.
Read the report to learn about the key CIAM features offered by vendors in the market.
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