Data Security Solutions for the Retail Industry

What is Retail Cybersecurity?

Retail cybersecurity refers to the strategies, technologies, and practices used to protect both physical and digital retail operations from cyber threats. It focuses on retailer’s systems, applications, customer data, payment information, employees, and business operations from cyber threats.

Attackers focus on retailers because they hold vast amounts of valuable information, making them highly lucrative targets for cybercriminals. The most common data stolen includes:

Payment card information (credit/debit card numbers and CVV codes)
Personal Identifiable Information (PII) (customer names, emails, addresses, and phone numbers)
Loyalty and customer account credentials
Sensitive pricing, product and operational information.

Retail cybersecurity statistics

The 2026 Thales Data Threat Report Retail & E-commerce edition summarizes the most important findings gathered from a survey of leaders and practitioners working for bricks and mortar, e-commerce, and omni-channel retail organizations in 20 countries.

72%

of retail organizations expressed concerns about rapid change in AI ecosystems.

37%

Only 37% of retail organizations have complete knowledge about where their data is stored.

76%

of retail organizations have five or more data protection tools.

2026 Edition Retail and E-commerce

Thales Data
Threat Report

Read more about data security in the agentic age:
AI is the new insider threat to retail and e-commerce organizations

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How Thales Can Help

Improve Security and Resilience

Automate and streamline data, application, and identity protection with scalable solutions for multiple use cases

Reduce Risk and Improve Compliance

Simplify compliance and minimize risk with centralized data, application and identity security governance

Accelerate Innovation

Adopt innovations, such as AI, IoT, Cloud, and Big Data, faster with a framework for a zero-trust world

securing-critical-infrastructure-while-enabling-innovation-transformation-and-resiliency

Improve retail competitiveness by accelerating transformation while reducing risks and cost

The growth of cyber incidents is challenging the transformation that is essential to the future of retailers. Thales enables retailers to improve competitive advantages by accelerating transformation while reducing risk of data breach, complexity, and cost.

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How do retailers prevent data breaches?

Retail and eCommerce protection from account takeover and bad bots with Imperva Application Security

41% of retail traffic is not made up of bad bots that can abuse checkout, pricing, inventory, and loyalty workflows, posing as real shoppers and attacking APIs at scale. Protect your websites, mobile applications, APIs, and customer payment data from automated threats and account takeover attacks without affecting the flow of business-critical traffic.

Learn More about Our Platform

TicketNetwork Selects Imperva WAF to Secure Transactions

Learn how Imperva Web Application Gateway (WAF) was deployed to stop attacks to critical customer-facing applications, providing total visibility on attacks, while allowing legitimate traffic through.

Learn More about TicketNetwork Selecting Imperva WAF

Payment data fraud prevention, and ransomware protection with CipherTrust Platform

Protect cardholder data, personal information, and other sensitive data by discovering and classifying data anywhere and automatically applying the right security to meet requirements such as PCI-DSS or GDPR. Stop ransomware by monitoring and blocking malware before it takes hold with ransomware protection.

Large department store chain improved PCI compliance, protects brand and sensitive customer data with CipherTrust Platform

Learn how this large department store chain dramatically improved PCI compliance by protecting credit card and other customer sensitive data across multiple systems and locations with the CipherTrust Platform.

Get the Case Study

Protect digital signatures, Internet of Things (IoT), and code signing with Thales HSMs for retailers

Many retailers are increasingly utilizing new technologies such as Internet of Things to enhance customer experience and optimize operations. However, these initiatives could create new vulnerabilities if security best practices are not followed. Thales Hardware Security Modules (HSM) protect transactions, identities, and applications, securing cryptographic keys and provisioning encryption, decryption, and authentication.

Learn More about Hardware Security Modules

North American retail chain leverages Luna HSMs to implement comprehensive data security and key management best practices

A major North American grocery chain with thousands of stores nationwide wanted to improve its cyber security defenses and lower its risk of data breach. The retail chain implemented Luna HSMs to establish comprehensive data security and key management best practices and improve PCI compliance.

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Protect sensitive retail data in motion for retailers with High Speed Encryptors

Protect data in motion with solutions that provide a single platform to encrypt everywhere, from network traffic between data centers and the headquarters to backup and disaster recovery sites, whether on premises or in the cloud.

Learn More about Securing Data in Motion

Retail grocery chain protects sensitive data in motion with Thales High Speed Encryptors

A regional grocery chain with hundreds of stores across several states was concerned about ongoing leaks of product pricing and time-sensitive offers. The retailer implemented Thales High Speed Encryptors to provide end-to-end protection for data in motion between main offices.

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Related Resources

2026 Thales Data Threat Report - Retail and E-commerce Edition

Get insights from the 2026 Thales Data Threat Report - Retail and E-commerce Edition. Analysis on evolving security challenges, regulatory mandates, and emerging technologies to enhance security.

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Get Ready for PCI DSS 4.0 with Thales Data Protection

This paper examines in detail many of the vital Payment Card Industry Data Security Standard (PCI DSS) 4.0 requirements for securing sensitive cardholder data and reveals how the encryption, key management, data protection, and access control products from the Thales Data Security portfolio address them to streamline your compliance needs.

Get the White Paper

Get Ready for PCI DSS 4.0 with Thales SafeNet Trusted Access

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard that provides a baseline of technical and operational requirements designated to protect payment data and reduce credit card fraud.

Get the Solution Brief

Improve retail competitiveness by accelerating transformation while reducing risks and cost

Technological innovation is changing the face of retail, from omni-channel and e-commerce to hyper-personalization and automation. Retailers face a competitive landscape where innovation is key.

Get the eBook

Retail & E-Commerce Cybersecurity Solutions

What is Retail Cybersecurity?

Retail cybersecurity statistics

Thales DataThreat Report

How Thales Can Help

Improve Security and Resilience

Reduce Risk and Improve Compliance

Accelerate Innovation

Improve retail competitiveness by accelerating transformation while reducing risks and cost

How do retailers prevent data breaches?

Retail and eCommerce protection from account takeover and bad bots with Imperva Application Security

TicketNetwork Selects Imperva WAF to Secure Transactions

Payment data fraud prevention, and ransomware protection with CipherTrust Platform

Large department store chain improved PCI compliance, protects brand and sensitive customer data with CipherTrust Platform

Protect digital signatures, Internet of Things (IoT), and code signing with Thales HSMs for retailers

North American retail chain leverages Luna HSMs to implement comprehensive data security and key management best practices

Protect sensitive retail data in motion for retailers with High Speed Encryptors

Retail grocery chain protects sensitive data in motion with Thales High Speed Encryptors

Related Resources

2026 Thales Data Threat Report - Retail and E-commerce Edition

Get Ready for PCI DSS 4.0 with Thales Data Protection

Get Ready for PCI DSS 4.0 with Thales SafeNet Trusted Access

Improve retail competitiveness by accelerating transformation while reducing risks and cost

Thales Data
Threat Report