An entitlement is a set of rights associated with a customer's software license.

Entitlements define:

• Who has access
• Which offerings a user can access
• What license model is being deployed
• How the software can be used

The granularity of entitlements makes them ideal foundation for a streamlined yet complex pricing and packaging infrastructure.

An entitlement management platform is a centralized system that simplifies the management of precise user permissions. The Sentinel Entitlement Management System (EMS), from Thales, is the market’s leading entitlement management platform. It allows for easy control, adjustment, and distribution of access rights, providing detailed control over what users can and cannot do within a product or service.

This solution addresses a significant hurdle to effective monetization by enabling easy pricing and packaging modifications at scale. Without an entitlement management system, modifying user access requires intricate code changes. Introducing these changes to the market can be time-consuming, leading to long go-to-market times and delaying a company's ability to adapt swiftly.

Entitlements are the engine behind sophisticated and scalable monetization. Therefore, any business that sells software can benefit from an entitlement management platform. It is especially important for organizations with complex product environments that want flexibility in how they offer their products to customers. Complex environments often include:

• Embedded hardware devices alongside SaaS products
• Legacy products alongside next-generation products
• Multiple license control technologies
• Multiple workflows, policies, and commercial frameworks

Yes! Defining and enforcing access rights and permissions is one of the core capabilities of a robust entitlement management system. A purpose-built system like Sentinel allows you to offer varied access levels. It ensures users only utilize what they're entitled to, whether tiered plans, subscription models, or pay-per-use options.

Yes! Sentinel Entitlement Management System (EMS) integrates with and enforces the terms of Sentinel licenses, or any other license technologies.

Again, yes! Integration capabilities are a crucial aspect of a robust entitlement management system. Organizations benefit from the smooth orchestration of software packaging, fullfilment, and delivery when business tools such as Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and billing systems communicate seamlessly with the entitlement system.

Yes. Sentinel EMS can facilitate access for users who access your software through resellers, distributors, or other business partners. EMS users can also implement a dedicated channel partner portal to enhance collaboration, transparency, and efficiency.

Yes, Sentinel enables automated provisioning workflows and approvals. Provisioning collates all the required information such as activation and entitlement data with product and order details, ensuring the user receives the product they expected.

By managing provisioning requests and standardizing configuration requirements, you streamline your software distribution processes.