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Identity security challenges facing BFSI organizations
Banks, financial services, and insurance (BFSI) organizations have recognized the need for security from the industry’s inception in the days of physical security around bank branches, offices, vaults, and safes.
Such organizations remain highly motivated to protect their assets and reputation in today’s era of digital transformation.
The research discussed in this eBook sets out to understand identity security concerns, motivations, challenges, and future trends relating to customer identity and access management (CIAM), external partner and contractor identities, and workforce identity and access management (IAM).
90 %
of respondents recognized identity as critical to high-priority security initiatives
75 %
of decision-makers surveyed said legacy identity tech is holding back innovation
25 %
of organizations expected customer identities to more than double over the next 12 months
About this research study
The research executed by Enterprise Strategy Group consisted of a survey of 475 IT and security decision-makers at BFSI organizations in the United States, United Kingdom, and Singapore who all reported involvement with or responsibility for their organization’s CIAM and third-party IAM processes and technologies.
The relationship between trust and user experience is the foundation of successful online interactions. The imperative is clear: organizations must uphold an unwavering commitment to both data security and user experience to build a future where trust enables digital interactions.
Learn the IAM trends every BFSI organization should know