Chitwan Arora | Product Manager at Thales
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Chitwan Arora | Product Manager at Thales
More About This Author >
The move to passwordless authentication is no longer a distant goal; it's a present-day necessity. Organizations are rapidly adopting FIDO2 authenticators to defend against phishing and strengthen their security posture. While this shift enhances security, it introduces a new challenge: managing thousands of hardware authenticators at scale. How do you handle enrollment, replacement, and revocation without overwhelming your IT team?
This is where Thales Authenticator Lifecycle Manager comes in. It's an enterprise-grade Software-as-a-Service built to centralize and streamline the management of your FIDO2 security keys throughout their entire lifecycle. This platform transforms a complex operational burden into a streamlined, secure, and scalable process, empowering your organization to embrace a phishing-resistant future with confidence.
The Challenge of Managing Authenticators at Scale
Organizations face several critical pain points as they transition to passwordless authentication at scale.
- First, deploying and provisioning FIDO keys for thousands of users across multiple locations presents logistical and operational challenges. IT teams must coordinate distribution, enrollment, and configuration, a process that is often fragmented and time-consuming.
- Second, managing the full lifecycle of FIDO keys - including activation, revocation, and replacement - is complicated by a lack of centralized oversight, leading to gaps in security and increased administrative burden.
- Furthermore, limited real-time visibility into the status, usage, and inventory of FIDO keys can impede an organization’s ability to maintain audit readiness and accurately assess its security posture.
- For security teams, a lack of centralized oversight means they cannot easily verify different types of authenticators, do inventory management or produce audit trails for compliance and tracking.
For Managed Service Providers (MSPs), managing authenticators across multiple client environments without a unified platform is a logistical nightmare. The result is increased helpdesk costs, frustrated users, and a slower-than-desired rollout of passwordless initiatives.
A Centralized Solution for Total Control
Thales Authenticator Lifecycle Manager provides a single pane of glass to govern every FIDO2 authenticator across your enterprise. It’s built to solve the core challenges of authenticator management by delivering automation, visibility, and control.
Centralized Dashboard
A centralized dashboard transforms the way organizations manage authenticators at scale, offering IT teams a unified platform to efficiently assign, revoke, and reset authentication devices for users across all departments and locations. With this tool, administrators can complete lifecycle actions in real time, minimizing operational delays and reducing the complexity of provisioning secure access.
On-Behalf FIDO Key Registration
This capability empowers IT administrators to register and assign FIDO keys to users without requiring direct action from the end user, greatly reducing friction during device onboarding. By centralizing registration, assignment, and revocation processes, organizations can efficiently provision authenticators for large teams, ensuring that every user has access to secure, passwordless authentication from day one.
Granular Policy Enforcement
Consistency is key to strong security. The platform enables you to define and apply granular security policies for authenticator usage and user access that persist through the entire authenticator lifecycle. This includes PIN policies, such as defining a minimum PIN length, enforce the user verification during the login or control the list of web services the user can access.
Comprehensive Auditing and Reporting
What you can't see, you can't secure. Thales Authenticator Lifecycle Manager maintains a comprehensive audit trail of every lifecycle management event. This capability is essential for providing concrete evidence that your authenticators are well-managed.
Unlocking Value for Every Stakeholder
Thales Authenticator Lifecycle Manager delivers targeted benefits for all stakeholders, from IT security to end users and Managed service providers
Simplified Users Onboarding / Recovery
This simplified approach accelerates FIDO adoption across the organization.
- With on-behalf registration, users gain secure, passwordless access from day one.
- IT Administrator can centrally unblock FIDO keys after several failed attempts, it reduces the need for users to reset their keys entirely, saving time, and reducing administrative overhead.
Simplified IT Administration
The platform significantly reduces operational complexity.
- On behalf FIDO authenticator registration reduces the number of tickets opened by end users to IT Support
- Intuitive user interface of the platform reduces the number of errors and speeds the administration
By centralizing management, it lowers the total cost of ownership for your passwordless infrastructure.
Increased Security Posture
This solution is a powerful enabler for Zero Trust architecture. By ensuring high-assurance identity assurance through FIDO2, it helps eliminate the primary attack vector for data breaches: compromised credentials. The robust auditing and policy enforcement capabilities provide the visibility and control needed to transform authenticator management from an operational task into a strategic security advantage.
Scalability For Managed Service Providers
For MSPs, scalability and efficiency are paramount. The multi-tenant design allows you to scale your passwordless authentication services across your entire client base without adding proportional administrative overhead. You can deliver consistent, high-value security services, strengthen client relationships, and position your offering as a leader in modern authentication management.
Take Control of Your Passwordless Journey
Implementing phishing-resistant authentication shouldn't create new management headaches. With Thales Authenticator Lifecycle Manager, you can accelerate your adoption of FIDO2, enhance your security posture, and simplify operations all at once. It's time to move beyond spreadsheets and manual workflows and embrace a solution built for the future of enterprise security.
Would you like to learn more about how to accelerate your transition to FIDO authentication? Attend our on demand Webinar
Ready to see how you can manage your authenticator lifecycle? Request for a personalized demo to see the platform in action