THALES BLOG

The Many Shapes of Identity: Inside IAM 360, Issue 3

October 21, 2025

Sara Sokorelis Sara Sokorelis | Senior Marketing Communications Specialist, Thales More About This Author >

The new issue of IAM 360 is here!

In this issue, we take on a theme that shows how identity never stands still, reshaping how we live and work as it evolves. We call it Form Factor.

Why Form Factor? Because identity refuses to be pinned down. It shifts, adapts, and takes on new shapes in ways we never imagined. Identity has always been about form, but today those forms are multiplying fast.

In this edition, we bring together voices from across industries, geographies, and disciplines to explore the many forms identity can take. The answers are as rich and varied as the challenges we face. Here’s a glimpse of what’s inside:

LATAM Airlines: Security You Don’t Notice

LATAM Airlines has reimagined employee identity and access from the ground up. Instead of systems that slow people down, they’ve embedded security and access that adapts to who you are, where you are, and what you need to do. Get the full story as the airline’s Luis Sant’ Anna takes us inside.

Philippe Vallée: When Bots Take Center Stage

Maybe cybersecurity is the last thing on your mind when you book your next theatre ticket, but Philippe Vallée shows us why it shouldn’t be. Bots are scooping up tickets, inflating resale prices, and draining cultural institutions of both money and trust.

His article is part wake-up call, part love letter to the arts. To deepen the story, we also step backstage with actor and playwright Denis Burke for a first-hand view of what these digital threats mean for live performance.

Brick by Brick: Learnings from LEGO’s Lead IAM Engineer

What could digital identity possibly have in common with LEGO bricks? More than you’d expect. Jakob William Nielsen, LEGO’s Lead Engineer for Identity and Access Management, reveals how the company’s approach to identity is as creative and structured as the bricks themselves.

Critical Infrastructure: When Digital Meets Physical

Power grids, water lines, and other essential systems can now be manipulated remotely - sometimes even automatically. What once required physical presence now demands only digital access. Convenience and efficiency come with very real risks, because when that access is abused, the consequences are immediate and physical. This feature takes a sharp dive into critical infrastructure threats and how to tackle them head-on.

Microsoft: A Crawl, Walk, Run Approach to Passkeys

Then there’s the big discussion: we need to shed those passwords! Natee Pretikul from Microsoft, along with other leaders in the field, explores what it really means to guide enterprises toward eliminating the weakest link in the cybersecurity chain.

From shaping standards for AI to building stronger professional communities, their call is simple and powerful: clarity, collaboration, and bold leadership. Because identity isn’t plumbing. It’s power. And how we manage it today will shape how organizations and societies function for decades to come.

AI-mania: Where Do We Go From Here?

And of course, no look at identity today is complete without addressing the storm of artificial intelligence. This issue dives into the frenzy, from AI-generated pop stars and influencers that blur reality, to the very real security questions raised by deepfakes and synthetic identities.

AI is changing not just how we work, but how we trust, how we create, and even how we define what it means to be human. This is not a trend we can shrug off. It’s a revolution, and identity has to keep pace.

Some More Tasters

This issue is packed with ideas and insights, including:

  • A provocative exploration of AI in pop culture, where fake bands and synthetic influencers are taking center stage.
  • A glimpse into brain–computer interfaces, and the radical idea that your thoughts could become the next password.
  • Conversations with AI friends: how artificial intelligence is redefining friendship, trust, and intimacy.
  • Why the future of interface is no interface.
  • Plus, our regular columns: take a seat in the IAM Academy classroom, meet our Identities on the Street, and get modern Cinderella-story vibes from this issue’s I-am Identity feature.

Welcome to Form Factor

So here it is: IAM 360, Issue 3—bold, curious and filled with forward-thinking stories you don’t want to miss. This issue challenges us to think of identity not just as something we carry, but as something we actively create, as Danny de Vreeze writes.

Whether you’re an IAM expert, a newcomer, a business executive, or simply someone fascinated by the way technology and humanity intertwine, this issue has something for you.

Think forward. Get your copy today!