Customer Identity and Access Management Solutions

Unified customer identities. Frictionless digital experiences.

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Create seamless, secure customer experiences with CIAM

Fragmented customer identities can result in fragmented experiences. Providing a single identity for every customer with a complete Customer Identity and Access Management (CIAM) solution can unify digital experiences across all touchpoints. 

Empower your team to eliminate friction and inconsistencies while seamlessly managing customer data, security, and privacy.

Increase customer loyalty

Provide frictionless customer experiences that keep customers returning

Improve security

Protect your customer identities with the highest level of security

Ensure compliance

Achieve peace of mind by removing concerns related to non-compliance

Boost revenue

Unify digital identities across your customer-facing platforms and increase selling opportunities

Need help managing customer identities at scale?
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#2024TRUSTINDEX

22% of consumers

abandon frustrating online experiences within a minute, citing password resets and re-entering information as top frustrations

Learn more in the 2024 Thales Digital Trust Index
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How Thales Can Help

Drive the right balance of security and convenience

A Customer Identity and Access Management (CIAM) solution is a comprehensive system designed to securely manage and authenticate the identities of customers accessing digital services. Thales delivers CIAM through our OneWelcome Identity Platform, which provides organizations with capabilities needed to improve user experiences, build customer trust, and modernize identity administration.

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Improve user experience and security with modern authentication

Improve user convenience with frictionless log in and account creation. Strengthen security and ensure compliance with additional or step-up authentication methods.

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Build customer trust

Orchestrate customer journeys with personalization and compliance at the forefront. Build rich customer profiles in a non-invasive matter. Foster customer trust – and loyalty – by showing them your commitment to protecting their privacy and digital space.

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Modernize your Identity administration

Streamline access control, enforce consistent authorization policies, and fortify API security to drive seamless digital growth.

API Protection

Rely on robust API security to mitigate risks associated with external access

Make CIAM Easier

See how we can help you secure customer identities

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KuppingerCole Leadership Compass Overall Leader

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Thales Named an Overall Leader

Find the product or service that best meets your needs, and learn why KuppingerCole named Thales a Market Leader, Overall Leader, and Innovation Leader in Access Management

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Danny de Vreeze

The relationship between trust and user experience is the foundation of successful online interactions. The imperative is clear: organizations must uphold an unwavering commitment to both data security and user experience to build a future where trust enables digital interactions.
Danny de Vreeze Vice President, Identity and Access Management Thales

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Frequently asked questions

    What is CIAM and how does it work?

    5G is the next technology standard for cellular networks. Each service area is called a cell, and all the wireless devices are connected by radio waves through an antenna. 5G offers higher bandwidth than previous cellular networks, and higher download speeds of up to 10 gigabits per second.

    Does 5G have security?

    5G security uses more encryption than previous generations of cellular networks. 5G also is more cloud and software based than previous generations thus allowing potential threats to be identified quicker.

    What are the top 5G security challenges?

    Some of the top challenges to securing 5G are:

    • More bandwidth and devices for hackers to breach
    • Virtualization along with network slicing could bring more risks if the different layers are insulated from each other
    • The need to automate the identification of and defense against all the new threats posed versus manually spotting hacking attempts
    What companies need a 5G security solution?

    5G technology relies on virtualized, cloud-based, and multi-vendor architecture, which introduces unique technical and security challenges. The distributed nature of 5G networks, the growing number of connected devices (IoT), the use of open-source platforms and multi-vendor networks, cloud adoption and increased entry points for cyber-attacks, add to the list of security challenges to address.

    Mobile Network Operators (MNOs), NEPs, Private Mobile Network Operators (PMNs), Cloud Vendors, and System Integrators who operate within the 5G ecosystem, need security solutions to address these challenges and protect 5G infrastructure, networks, data and users.

    Telco companies, global enterprises and governments, particularly those operating in highly regulated industries like healthcare, mission-critical infrastructure, manufacturing, defense and transportation need 5G cybersecurity solutions to protect the identities of people and devices connecting to 5G networks; the data as it moves across the network; and the applications, infrastructure and sensitive data on 5G networks.

    How does 5G improve security?

    5G improves security with improved data encryption and stronger user authentication. 5G also offers better roaming encryption than 4G.

    Looking to manage other types of identities?

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