Best Practices for Digital Customer Onboarding for Financial Institutions - White Paper

For a seamless Know Your Customer (KYC) digital onboarding process 

This paper provides banks, neobanks, fintechs, and other financial institutions (FIs) with the best practices for delivering exceptional digital onboarding services. 

• Discover the eight critical areas to focus on that we have identified during deployments of KYC projects using our solution in the private banking sector. 
• Detect key technologies to leverage for a smooth onboarding experience and reduced identity fraud. 
• A case study from a US neo bank shows how banks can mitigate attacks using identity affirmation with Thales IdCloud (now part of the OneWelcome Identity Platform), ID verification, and risk management technologies. 

Here's a sneak peek at some of the actionable takeaways from this guide. 

The 8 areas of focus for digital onboarding 

FIs need to consider digital onboarding according to these eight areas: 

1. A user-centric approach
2. Strong identity verification technologies
3. Best-of-class facial match
4. Regulatory compliance
5. Enhanced onboarding with risk assessment
6. Multi-layer identity verification service approach
7. Customer retention strategies
8. Digital audit trails

Get the white paper to learn more.