Breaking Free from Legacy CIAM - White Paper

To keep pace with rapidly changing consumer preferences, insurance companies are embracing digital transformation strategies to stay relevant. However, the industry faces a roadblock in the form of outdated Customer Identity and Access Management (CIAM) practices which heavily rely on legacy CIAM. By replacing these legacy CIAM systems with a modern, digital-only identity management approach, insurance companies can progress towards achieving their two most important strategic objectives: (1) adding value to the user experience, and (2) improving operational efficiency. Modern CIAM is the missing link that helps insurance companies align their digital transformation strategies with current and future customer preferences.