Discover how a leading Independent Software Vendor ISV that develops graphic software for use by geologists and technical engineers generated revenues and kept customers informed with Sentinel UP.
The company distributes products via various direct and indirect sales channels. However, the company currently does not have direct contact with end users. Even when a direct sale is made, the company only has access to the customer purchasing contact and not the end user. This situation creates lost revenues because
product related notifications are sent to the distributor, reseller or the purchaser and often does not reach the actual end user. The company seeks to ensure recurring revenue streams from the sale of renewals and maintenance agreements directly to end-users.
Challenges of keeping customers informed:
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Learn how a leading Independent Software Vendor reached actual end users, kept customers informed, and promoted value added services while increasing revenue. Get the case study to learn how Sentinel Up helped solve all these issues.Download