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Thales PIN Delivery: Security for PIN Issuance & Management

Thales PIN Delivery: Security for PIN Issuance & Management

PINs are just a click away with Thales PIN Delivery, revolutionizing secure, web-based PIN issuance and management.

For banks, credit card issuers, telecom operators, and retailers with membership/PIN cards, Thales's award-winning Thales PIN Delivery is the only secure Web-based PIN issuance and management solution that delivers unprecedented customer satisfaction and proven cost savings by eliminating expensive, insecure, and time-consuming paper-based PIN delivery to customers.


  • Overview
  • Specifications
  • Features

How We Support PIN Issuance & Management:

Increase Profitability

Thales PIN Delivery reduces operational costs, increases revenue, and saves resources for banks, credit card companies, and retail program membership card issuers.

This was true for the very first Thales PIN Delivery customer, U.K.-based financial services provider Egg Banking. Using Thales PIN Delivery, Egg eliminated paper-based PIN issuance, saving countless resource hours and dollars annually.


Increase Customer Satisfaction

With Thales's easy-to-use Thales PIN Delivery, cardholders can instantly retrieve their PIN through the card issuer's Web site via computer or mobile device. Customers are able to use their cards immediately, providing the card issuer with an advantage over competitors.

Fraud Prevention Through Better Security

Using Thales PIN Delivery to deliver PINs over the Internet far surpasses paper-based PIN mailers or voice-based interactive systems. The encryption technology behind Thales PIN Delivery is trusted by the world's largest banks and government defense departments as well as Fortune 1000 companies.

Sophisticated fraudsters have developed systems for identifying, intercepting, and stealing PIN mailers, while current online systems, such as interactive voice response (IVR), cannot be fully secured.


Environmentally Responsible

Thales PIN Delivery is an eco-friendly alternative to sending PINs through the mail. Moving the PIN issuance process from paper to digital saves trees, reduces waste, and lowers energy consumption.


Thales PIN Delivery HSM Specifications:




  • Asymmetric: RSA (1024-8192), DSA (1024-3072), Diffie-Hellman, KCDSA, Elliptic Curve Cryptography (ECDSA, ECDH, ECIES) with named, user-defined and Brainpool curves
  • Symmetric: AES, RC2, RC4, RC5, CAST, DES, Triple DES, ARIA, SEED
  • Hash/Message Digest/HMAC: SHA-1, SHA-2 (224-512), SSL3-MD5-MAC, SSL3-SHA-1-MAC
  • Random Number Generation: FIPS 140-2 approved DRBG (SP 800-90 CTR mode)

Cryptographic APIs

PKCS#11, Java (JCA/JCE), Microsoft CAPI and CNG, OpenSSL

Rack Mountable

Standard 19" EIA rack mount chassis (1U height)


19.0” x 20.6” x 3.45” (482.6mm x 523.2mm x 87.7mm)


35 lb (15.9 kg)

Input Voltage

100-240V, 50-60Hz

Power Consumption

180W maximum, 155W typical


Operating 0° to 40°C

Relative Humidity

5% to 95% (38°C) non-condensing


FIPS 140-2 Level 2 and Level 3


  • UL, CSA, CE
  • FCC, KC Mark, VCCI, CE
  • RoHS, WEEE


M of N support for division of command



Product Highlights:

SafeNet PIN Delivery - Product Image

  • Reduces Operational Overhead – lower printing, postage, and labor costs
  • Immediate PIN Usage – customers do not need to wait to receive their PIN through traditional mail methods
  • Prevents Fraud – delivering PINs over the Internet is more secure than paper-based PIN mailers or voice-based interactive systems for securing PIN issuance
  • Good for the Environment – Thales PIN Delivery is an environmentally responsible option to printing PINs on paper.



  • Safe, fast, easy, and cost-effective PIN issuance
  • Web-based PIN issuance system
  • Runs on fastest HSMs on the market
  • FIPS 140-2 Level 3-validated
  • Winner of Network Product Guide Best in Security Solution, Finance
  • Highest security available
  • Increases customer satisfaction, competitive advantage, and profitability
  • Environmentally responsible
  • Easy to integrate and deploy