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Introducing the payShield 10K

The new payShield 10K builds on Thales' esteemed history of digital payment protection to deliver a future-proof hardware security module (HSM).

payShield 10K


payShield 10K, the fifth generation of payment HSMs from Thales, delivers a suite of payment security functionality proven in critical environments including transaction processing, sensitive data protection, payment credential issuing, mobile card acceptance and payment tokenisation. Like its predecessors over the past 30+ years, payShield 10K can be used throughout the global payment ecosystem by issuers, service providers, acquirers, processors and payment networks.

You can confidently secure digital payments. Watch the Thales payShield 10K overview video.

Playing a fundamental security role for both face-to-face and digital remote payments, it delivers the necessary trust that underpins the communications between payments participants. Thales payShield 10K addresses the latest mandated security requirements and best practices for a wide range of organisations including EMVCo, PCI SSC, GlobalPlatform, Multos, ANSI and the various global and regional payment brands and networks.


  • Benefits
  • Specifications
  • Accessories

Simplify deployment

Our payment HSMs are capable of being securely configured, managed and monitored remotely from locations of convenience to reduce your costs and simplify your ongoing operations.

Maximise resilience

Equipped with dual hot-swappable power supplies and fans, our latest HSMs significantly increase the mean time between failure (MTBF) and simplify field maintenance.

Leverage proven integrations

Thales payment HSMs are the most widely deployed in the world and are supported by the largest number of payment application providers. 

Card/mobile payments support

payShield 10K has a comprehensive range of functions that supports the needs of the leading payment brands (American Express, Discover, JCB, Mastercard, UnionPay and Visa) including:

  • PIN and card verification functions for all major payment brands
  • EMV transaction authorisation and messaging
  • Mobile payment transaction authorisation and key management
  • Remote key loading for ATM and POS devices
  • Regional/national key management (including Australia, Belgium, Germany and Italy)
  • Mastercard On-behalf key management (OBKM) support
  • Magnetic stripe and EMV-based data preparation and personalisation including mobile provisioning
  • PIN generation and printing

Cryptographic algorithms

  • DES and triple-DES key lengths 112 & 168 bit
  • AES key lengths 128 bit, 192 bit & 256 bit
  • RSA (up to 4096 bits)
  • ECC as defined in FIPS 186-3 (P-256, P-384 & P-521)
  • HMAC, MD5, SHA-1, SHA-2, SHA-224, SHA-256, SHA-384 & SHA-512

Financial services standards

  • ISO: 9564, 10118, 11568, 13491, 16609
  • ANSI: X3.92, X9.8, X9.9, X9.17, X9.19, X9.24, X9.31, X9.52, X9.97
  • ASC X9 TR-31, X9 TG-3/TR-39
  • APACS 40 & 70

Host connectivity

  • TCP/IP & UDP (1Gbps or 10Gbps) – dual ports
  • Secure host communications management option for TLS authenticated sessions on Ethernet host port
  • FICON - single port

Security Approvals

Base software packages

Base software packages with a range of performance levels are available to align closely with customer deployment and usage requirements.

Optional software licences

Optional licences are available to extend payShield functionality and can be acquired and installed at any time throughout the product lifecycle.

Package and licence upgrades

As your transaction volumes grow or you need to support new application use cases, performance is boosted via software licences and additional HSMs with different software packages can be added to the estate and managed as easily as the installed base.

payShield Manager

payShield 10K HSMs can be managed in local or remote mode using the payShield Manager browser-based application. The remote mode of payShield Manager is specifically designed to eliminate the need to travel to data centres for HSM management requires the purchase of an additional licence.

payShield Monitor

A comprehensive monitoring platform for both payShield 9000 and payShield 10K HSMs that enables operations teams to gain 24x7 visibility into the status of all their payShield HSMs, including those residing across distributed data centres.

payShield Trusted Management Device

The payShield Trusted Management Device (TMD) complements the payShield Manager remote management solution for Thales payment HSMs by offering an efficient, flexible and secure approach to managing and sharing critical keys in locations remote from production HSMs.

Smart cards

Secure smart cards to hold local master key (LMK) components for master key management and authentication credentials associated with remote HSM management options are available in packs of 6 or 30 to suit a wide range of customer deployment requirements.

Additional PSUs and fans

Each payShield 10K devices is fitted with dual hot-swappable power supply units (PSUs) and fans as standard. To provide coverage in the unlikely event of a hardware failure you can purchase spare PSUs and fans in advance to avoid any scheduled downtime.

Replacement locks and keys

payShield 10K uses two highly secure locks with associated keys on the front panel as part of the security administration procedures. The items are tightly controlled and registered and are not available on the open market. In the event that the device locks are damaged or keys are lost, a secure service to provide replacement locks and key is available from Thales.

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