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Increase Customer Satisfaction

Create a highly personalized and fully connected user experience to increase customer satisfaction, reduce churn, and strengthen brand loyalty.

Keep Customers Up-to-Date

Make sure your customers know about the latest software features, upgrades and licensing renewal dates with targeted and personalized notifications.

Access license history

Access license history:
Display license activations, entitlements and upgrades for each of your users.

Create customer accounts and track company-wise licenses:
Give your customers complete visibility about the number of licenses and entitlements available across the entire organization.

Automate and Enforce your upgrade policy:
Give your customers direct access to the latest software versions.

Keep customers compliant:
Avoid unexpected licensing fees due to unintended overuse.

Frequent product updates:
Keep your users up-to-date with in-app push notifications and automated updates.

Deliver Customer Self-Service

Deliver the widest range of easy-to-use customer self-service features via a branded web portal or from within the application.

Gain instant access to software:
Give your customers direct access to business-critical software from any device or location you choose.

Offer on-demand licensing:
Activate licenses on-demand to enable use of your software products when needed.

Rehost software and licenses:
Transfer your software licenses from one machine / user to another via a robust de-activation and re-activation mechanism.

Get automatic updates:
Make sure your customers always get the latest software versions and product features.

Gain instant access to software

Deliver Customer Flexibility

Leverage your licensing platform to maintain your competitive edge and keep up with evolving customer demands.

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Offer diverse business models

Enable customers to select a pricing model that is competitive, affordable and convenient over time.

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Modify licensing terms per customer

Implement licensing enforcement terms at a granular level for each customer within any market vertical.

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Manage regional licensing policies

Distribute and enforce licenses based on local or regional market requirements and industry standards.

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Offer local language portals

Deliver a superior user experience in any language via a fully branded portal.

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Deliver licenses to any user

Deliver licenses to any user whether disconnected, always connected, or sometimes connected users all have access.

How do I...

Increase Your Revenue by Focusing on Customer Experience - Infographic

Increase Your Revenue by Focusing on Customer Experience - Infographic

To gain a competitive edge, deliver a superior customer experience. See how understanding your customers can help you improve.

How Eocortex Reduced Costs and Improved User Experience with Sentinel - Case Study

How Eocortex Reduced Costs and Improved User Experience with Sentinel - Case Study

Even Security Surveillance Software Needs Security Eocortex’s innovative and customizable security solutions include some of the most advanced features on the global video surveillance market. The software made by Eocortex has the ability to recognize faces, monitor and count...

We decided that Thales was the right partner

Saura Naim,
Sr. Director, Enterprise Business Operations and Transformation

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Thales were able to show us that they had done this before

Vince Jannelli,
AVP, Software Product Management

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Thales help us to harmonize the IT component of how we drive licensing

Jeroen Peeters,
Business Transformation Consultant

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We have to move on to the next phase

Bill Graber,
Marketing Director, Trimble Navigation

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