What you need is a centralized platform that’s capable of tracking license activation, feature usage, and customer demographics, among other metrics. One that lets you easily generate custom reports from the data gathered, giving you an unprecedented level of visibility into the product usage of your customer base – from trial through upgrade. When armed with this knowledge, you are able to plan future roadmaps more effectively and capitalize on up-sell opportunities.
These software usage tracking and reporting capabilities are at the heart of every Sentinel software protection and licensing solution. What’s more, Sentinel’s entitlement management system and cloud solution conveniently place all of this valuable data at your fingertips. Increase your operational efficiency, improve your customer satisfaction, gain business insights and capture more revenue opportunities today with our products.
Discover which features customers are actively using and maximize your R&D investment in those areas, while divesting efforts from features that are less popular. Decide which platforms to support based on customer usage, and market your product according to regional trends.
Prevent revenue loss due to unauthorized usage. Compliance reporting ensures that customers are upholding the integrity of their paid licenses and not inadvertently exceeding their usage entitlement. Keep customers honest and you’ll never leave money on the table.
Increase your revenue opportunities by introducing new payment models that speak directly to your customers’ needs. Usage data helps you determine the most appropriate payment model, be it time-based, execution-based, or content-based consumption.
Take a more proactive approach to problem-solving. Customer usage insight allows you to identify potential technical issues that may be hindering deployment or installation. It also provides the information needed to streamline your UX and improve customer satisfaction.